Refund policy

Last updated June 11, 2026

Return requests must be made within 30 days of delivery. Items must be unworn, unwashed, and in their original condition and packaging. Returns that show signs of wear or do not meet these conditions may be refused or refunded at our discretion.

To start a return, email hey@liveconnected.life with your order number. Return shipping is the customer's responsibility, and original shipping charges are non-refundable. Once we receive and inspect your return, your refund will be issued to the original payment method within 5 to 10 business days.

If your order arrives damaged, defective, or incorrect, email us within 7 days of delivery with your order number and photos, and we will make it right.

Exchanges are subject to availability. Because quantities are limited, the fastest way to secure a different size is to return your item and place a new order.